August 2, 2021 - Decaf espresso

Patron: Do you have decaf espresso?

Barista: Yes.

Patron: Is the cappuccino served with two shots or one shot?

Barista: We can serve it with one or two ––– or even three.

Patron: What would you recommend?

Barista: I usually get two shots, but I never get decaf espresso.

Patron: That makes sense.

Barista: It might make sense, but is it helpful?

Patron: Yes. I find it helpful.

Barista: Do you know what you’d like then?

Patron: Yes. I know that I’d like a cappuccino.

Barista: Right. But with one shot or two shots?

Patron: –––– a decaf espresso.

Barista: Right. But with one shot or two shots?

Patron: What I want is a decaf espresso with . . .

[Barista looks past Patron, where a line forms and
expands.]

Barista: If you don’t know what you want then –––

Patron: ––– Oh, I know what I want.

Barista: I’m just saying, it seems like you’re not so sure.

Patron: I can understand why you’d think that.

Barista: That’s good to know.

Patron: How much is the cappuccino, by the way?

Barista: $4.27.

Patron: And that’s the same, regardless of the number of shots?

Barista: Yes.

Patron: And that’s the same, even if they’re decaf espresso shots?

Barista: Yes.

Patron: I’ll actually take a cappuccino then, but rather than decaf espresso . . .

[Another glance at the line ––– out the door].

Barista: . . .

Patron: You know what, how about a green tea?

Barista: With how many shots of espresso?

Patron: No espresso.

Barista: Just the green tea then?

Patron: Yes. Just the green tea. Cancel the espresso.

Barista: You don’t have to cancel the espresso.

Patron: Because I never ordered it, exactly; thank you.

Barista: Did you want anything else?

Patron: Let’s actually do this . . . go ahead and make the green tea.

Barista: Okay . . .

Patron: And if there’s something else that I want ––– between now
and when the green tea is ready; maybe I could come back to you?

Barista: You could always come back.

Patron: No. But I mean -–– right away, I would come back right away.

Barista: I know!

Patron: You know?

Barista: Yes! I know what you’re saying. Can you please also understand
that there is a line forming behind you –––

[Patron looks back and observed the line ––– waves].

Patron: Yes. I am aware.

Barista: The green tea is $3.37.

Patron: And you accept credit; is there a minimum.

Barista: No.

Patron: No you don’t accept credit?

Barista: No; we do accept credit. And no, there is not a minimum.

[Patron takes out a debit card, pays].

Patron: Thank you.

Barista: You’re welcome.

Patron: No, you’re very welcome.

[Patron walks away. The person standing behind Patron
approaches the counter].

Patron #2: I was wondering, do you have decaffeinated green tea?